BBC Outcasts Series 2 Cancelled – My BBC Complaint reply

As you have probably seen I expressed my dissapointment about Outcasts being cancelled.

I complained to the BBC and recieved this reply:

“Thanks for contacting us regarding ‘Outcasts’ on BBC One.

I understand you’re unhappy with the cancellation of the series.

We regularly have to make difficult decisions and unfortunately sometimes they will prove to be unpopular with some viewers. In spite of a great cast and production team, ‘Outcasts’ did not find its audience in the way that we had hoped. We remain proud of it but it will not be returning for another series. We can only apologise for any disappointment caused by our decision.

I’d like to assure you I’ve registered your complaint on our audience log. This is an internal report of audience feedback which we compile daily and is available for viewing by all our staff. This includes all programme makers and commissioning executives, along with our senior management. It ensures that your points, along with all other comments we receive, are circulated and considered across the BBC.

Thanks again for taking the time to contact us.”

I’ve just been to the Facebook petition and it looks like everyone else received the same reply. I mean, EXACTLY the same reply. So what did they do, just gather up all of the Outcasts Series 2 complaints and send one big message saying that its all down to viewing numbers (and, reading between the lines, FINANCIAL), as if 1.5 million viewers isn’t enough.

Comments we receive are circulated and considered across the BBC my arse, if you can’t be bothered to even consider bringing series 2 back then you’ve already made a decision without taking into account TV license payers views. Its a disgrace.

Tags: ,

About the Author

CIW Certified Web Design Professional and E-Commerce Specialist working in IT Support. Music Producter and Gamer, big Prog Rock fan. Proud father and Husband!